Who We Are
Italik is an IT services business that has been building lasting partnerships with customers for over 25 years.
A Local IT Partner That Puts Your Security First
We are a Yorkshire-based IT services company with over 25 years of experience helping UK businesses stay secure, supported, and productive.
We specialise in three core areas: Managed Technology, Cloud Support, and Cyber Security, all delivered through our trusted CyberShield service model.
We work with small and mid-sized organisations that want reliable, responsive IT without the corporate complexity.
The Italik Value
25+ years experience
Italik has been around since 1999 as a Managed Services Provider, and we know a thing or two about providing high-quality services to our customers
Long-term partnerships
We want to see our customers succeed, and that is about establishing long-term partnerships with technology providers that are at the forefront of innovation
Top industry certifications & vendors
Our customers want an IT provider to have all the necessary certifications, so that is why we ensure our staff have the necessary industry certifications to use the products that we sell
Right-sized solutions
We always work hard to ensure that any solution is right-sized based on your requirements.
Our Leadership Team
Robert Field
Managing Director
Max Carr
Commercial Director
Steve Pilkington
Technical Director
Robert Milner
Operations Director
The Italik Approach
Our process isn’t a one-off service or quick fix, it’s a continuous partnership. From the first conversation to long-term improvement, we support your business every step of the way.
At the heart of everything we do are our People, our Partners, and our Customers.
Simple, Transparent Pricing
We have three great value Managed Support plans to suit a range of needs and budgets. Which means there is a plan that best fits your needs. Plus, our fixed-price plans make it super easy to budget!
With any plan you choose, you will ALWAYS get all-you-can-eat support, which means you can log as many tickets as you want. Requests from problems printing to issues connecting to the VPN
180°
Core Support & Basic Security
£35
/User/Month
- Onboarding & Setup
- “60 Second” Support Response
- Unlimited Remote Support (Windows devices)
- 24/7 Infrastructure Monitoring
- Change Management & IT Documentation
- Domain & DNS Management
- Monthly Executive Reporting
- Bi-Annual Technology Review Meetings
- Cybersecurity & Security Awareness Training
- Guaranteed SLAs
270°
Enhanced Security & Additional Support Options
£50
/User/Month
- Includes everything in the 180 Plan, plus:
- Unlimited onsite & emergency support
- Support for both Windows and Mac
- Advanced security: EDR, ransomware protection, 24/7 SOC
- Cyber compliance: vulnerability scans, phishing tests, penetration testing
- Email & device security: DMARC, Intune, Microsoft 365 hardening
- Strategic support: IT budgeting, asset reports, quarterly reviews
- Resilience: 365 backup & monthly backup testing
- Cyber Essentials assistance & adoption support
360°
Comprehensive Security & Premium Features
£85
/User/Month
- Includes everything from the 180 and 270 Plans, plus:
- Quarterly penetration testing & phishing simulations
- Weekly internal vulnerability scans
- External scanning (up to 14 IPs)
- Monthly technology reviews & quarterly adoption sessions
- Bi-annual IT budgeting & asset/inventory reporting
- Full endpoint backup for added data resilience
Choosing an IT Provider? Start Here.
Free guide covering: Red flags to avoid, what to expect from managed IT support and how pricing work.
Recent Blog Posts
We publish simple, useful content to help you make smarter decisions about IT, cybersecurity, and cloud tools.
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Who We Are
A Local IT Partner That Puts Your Security First We are a Yorkshire-based IT services…
Ready to Talk IT?
Schedule a 30-minute call with Damian – our Sales Account Manager, to chat about your current IT setup and how we might be able to help.
damian.fletcher@italik.co.uk