Comprehensive IT Support & Security for Businesses in Yorkshire
Italik is an IT desktop support business with 25+ years experience bringing enterprise knowledge to small and mid-size companies based in Yorkshire, focusing on the four core areas of:
Managed Support
Security
Cloud
Connectivity
“We have regular, proactive meetings with Italik and trust in their expertise. They always go above and beyond when help is needed.”
Alex Birch – 2plan
“Over the years, Italik has rebuilt our systems, supported migrations, and helped maintain strong endpoint security.”
Hayden Priest –
UHY Hacker Young Group
“As a small business, reliable IT support is absolutely critical and partnering with Italik has been one of the best decisions we’ve made.”
Shepherds Business Group
“Italik has supported us for over ten years across the UK. They’re fast, reliable, and always available when we need them.”
Hernan Scartaccini –
Morris & Spottiswood
Trusted by 1500+ business professionals
Managed Support
Proactive support and maintenance for your devices, users and systems — all managed for you. Help-desk, monitoring, patching, remote access, and on-site support.
Cloud
We manage Microsoft 365, Microsoft Azure, and cloud backups — keeping your team connected and productive. Microsoft 365 support, backup, file sharing, secure cloud access.
Security
Full protection through layered security: antivirus, email filtering, dark web monitoring and ongoing training. Endpoint protection, multi-factor authentication, phishing protection, firewall, network security and cyber awareness training.
Connectivity
Reliable connectivity and communication tools to keep your business connected and running smoothly. Internet, Wi-Fi, Mobile telephony, Teams and Zoom telephony.
The Italik Value
25+ years experience
Italik has been around since 1999 as a Managed Services Provider, and we know a thing or two about providing high-quality services to our customers
Long-term partnerships
We want to see our customers succeed, and that is about establishing long-term partnerships with technology providers that are at the forefront of innovation
Top industry certifications & vendors
Our customers want an IT provider to have all the necessary certifications, so that is why we ensure our staff have the necessary industry certifications to use the products that we sell
Right-sized solutions
We always work hard to ensure that any solution is right-sized based on your requirements.
Simple, Transparent Pricing
We have three great value Managed Support plans to suit a range of needs and budgets. Which means there is a plan that best fits your needs. Plus, our fixed-price plans make it super easy to budget!
With any plan you choose, you will ALWAYS get all-you-can-eat support, which means you can log as many tickets as you want. Requests from problems printing to issues connecting to the VPN
180°
Core Support & Security
£35
/User/Month
- Onboarding & Setup
- “60 Second” Support Response
- Unlimited Remote Support (Windows devices)
- 24/7 Infrastructure Monitoring
- Change Management & IT Documentation
- Domain & DNS Management
- Monthly Executive Reporting
- Bi-Annual Technology Review Meetings
- Cybersecurity & Security Awareness Training
- Guaranteed SLAs
270°
Enhanced Security & Additional Support Options
£50
/User/Month
- Includes everything in the 180 Plan, plus:
- Unlimited onsite & emergency support
- Support for both Windows and Mac
- Advanced security: EDR, ransomware protection, 24/7 SOC
- Cyber compliance: vulnerability scans, phishing tests, penetration testing
- Email & device security: DMARC, Intune, Microsoft 365 hardening
- Strategic support: IT budgeting, asset reports, quarterly reviews
- Resilience: 365 backup & monthly backup testing
- Cyber Essentials assistance & adoption support
360°
Comprehensive Security & Premium Features
£85
/User/Month
- Includes everything from the 180 and 270 Plans, plus:
- Quarterly penetration testing & phishing simulations
- Weekly internal vulnerability scans
- External scanning (up to 14 IPs)
- Monthly technology reviews & quarterly adoption sessions
- Bi-annual IT budgeting & asset/inventory reporting
- Full endpoint backup for added data resilience
Our 3-Month Money-Back Guarantee
We’re confident you’ll love working with us, but if you’re not completely satisfied within the first 3 months, we’ll refund 100% of your support fees.
No hassle. No pressure. Just peace of mind.
The Italik Approach
Our process isn’t a one-off service or quick fix, it’s a continuous partnership. From the first conversation to long-term improvement, we support your business every step of the way.
At the heart of everything we do are our People, our Partners, and our Customers.
Choosing an IT Provider? Start Here.
Free guide covering: Red flags to avoid, what to expect from managed IT support and how pricing work.
Recent Blog Posts
We publish simple, useful content to help you make smarter decisions about IT, cybersecurity, and cloud tools.
-
Italik Home Page
“We have regular, proactive meetings with Italik and trust in their expertise. They always go…
Ready to Talk IT?
Schedule a 30-minute call with Damian – our Sales Account Manager, to chat about your current IT setup and how we might be able to help.
damian.fletcher@italik.co.uk