What We Do
We help businesses stay productive, connected, and secure with our Managed IT plans. Whether you need full IT support or just help strengthening your security, we’ve got you covered.
Managed Support
Proactive support for users, devices, and systems, with fast help when you need it.
✔ Unlimited remote & on-site support
✔ 24/7 infrastructure monitoring & helpdesk
✔ Windows & Mac device support
✔ Change management & documentation
✔ Monthly reporting & business reviews
✔ Asset tracking & IT budgeting
✔ Technology adoption sessions
Cloud
Simplified cloud solutions to keep your team productive from anywhere.
✔ Microsoft 365 setup, security & support
✔ Office 365 backups & data protection
✔ Azure cloud infrastructure & migrations
✔ File sharing, cloud access & DNS management
✔ Remote work & device configuration
Security
Layered protection for your people, data and business.
✔ Antivirus, DNS filtering, EDR & SOC
✔ Email security (phishing, DMARC, MFA)
✔ Vulnerability scans & penetration testing
✔ Simulated phishing & dark web monitoring
✔ Cyber awareness training
✔ Cyber Essentials support & compliance reviews
Connectivity
Reliable tools to keep your business connected and communicating.
✔ Business-grade internet & managed networks
✔ VoIP telephony & Microsoft Teams/
✔ Teams & Zoom configuration
✔ VPN, firewall & router setup
✔ Secure site-to-site & remote access
The Italik Value
25+ years experience
Italik has been around since 1999 as a Managed Services Provider, and we know a thing or two about providing high-quality services to our customers
Long-term partnerships
We want to see our customers succeed, and that is about establishing long-term partnerships with technology providers that are at the forefront of innovation
Top industry certifications & vendors
Our customers want an IT provider to have all the necessary certifications, so that is why we ensure our staff have the necessary industry certifications to use the products that we sell
Right-sized solutions
We always work hard to ensure that any solution is right-sized based on your requirements.
Simple, Transparent Pricing
We have three great value Managed Support plans to suit a range of needs and budgets. Which means there is a plan that best fits your needs. Plus, our fixed-price plans make it super easy to budget!
With any plan you choose, you will ALWAYS get all-you-can-eat support, which means you can log as many tickets as you want. Requests from problems printing to issues connecting to the VPN
180°
Core Support & Basic Security
£35
/User/Month
- Onboarding & Setup
- “60 Second” Support Response
- Unlimited Remote Support (Windows devices)
- 24/7 Infrastructure Monitoring
- Change Management & IT Documentation
- Domain & DNS Management
- Monthly Executive Reporting
- Bi-Annual Technology Review Meetings
- Cybersecurity & Security Awareness Training
- Guaranteed SLAs
270°
Enhanced Security & Additional Support Options
£50
/User/Month
- Includes everything in the 180 Plan, plus:
- Unlimited onsite & emergency support
- Support for both Windows and Mac
- Advanced security: EDR, ransomware protection, 24/7 SOC
- Cyber compliance: vulnerability scans, phishing tests, penetration testing
- Email & device security: DMARC, Intune, Microsoft 365 hardening
- Strategic support: IT budgeting, asset reports, quarterly reviews
- Resilience: 365 backup & monthly backup testing
- Cyber Essentials assistance & adoption support
360°
Comprehensive Security & Premium Features
£85
/User/Month
- Includes everything from the 180 and 270 Plans, plus:
- Quarterly penetration testing & phishing simulations
- Weekly internal vulnerability scans
- External scanning (up to 14 IPs)
- Monthly technology reviews & quarterly adoption sessions
- Bi-annual IT budgeting & asset/inventory reporting
- Full endpoint backup for added data resilience
The Italik Approach
Our process isn’t a one-off service or quick fix, it’s a continuous partnership. From the first conversation to long-term improvement, we support your business every step of the way.
At the heart of everything we do are our People, our Partners, and our Customers.
Choosing an IT Provider? Start Here.
Free guide covering: Red flags to avoid, what to expect from managed IT support and how pricing work.
Recent Blog Posts
We publish simple, useful content to help you make smarter decisions about IT, cybersecurity, and cloud tools.
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What We Do
Managed Support Proactive support for users, devices, and systems, with fast help when you need…
Ready to Talk IT?
Schedule a 30-minute call with Damian – our Sales Account Manager, to chat about your current IT setup and how we might be able to help.
damian.fletcher@italik.co.uk